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Privacy Policy

Delphin Technologies is committed to providing you with the highest levels of customer service. This includes protecting your privacy. Delphin Technologies is bound by the Commonwealth Privacy Act 1988, which sets out a number of principles concerning the protection of your personal information.
Set out below is information that Delphin Technologies is required to communicate to its customers. Delphin Technologies recommends that you keep this information for future reference.

Your personal information

Personal information held by Delphin Technologies may include your name, current and previous addresses, telephone/mobile phone number, email address, bank account or credit card details, occupation, driver’s license number and your Delphin Technologies PIN, username or password. Delphin Technologies also holds details of your Delphin Technologies services (including their status).
If you choose not to provide certain personal information, Delphin Technologies may not be able to provide you with the services you require, or the level of service on which Delphin Technologies prides itself.

How we collect personal information

Delphin Technologies collects personal information in a number of ways, including: Directly from you, when you provide information by phone or in application forms, or when you submit your personal details through Delphin Technologies’ websites (e.g. during registration or trial services) from third parties such as Delphin Technologies’ related companies, credit reporting agencies or your representatives from publicly available sources of information in response to a survey, contest or sweepstakes from the organizations identified below under ‘When Delphin Technologies discloses your personal information from Delphin Technologies’ own records of how you use your Delphin Technologies services; or when legally required to do so.

How we use your personal information

Your personal information may be used to:
1. verify your identity
2. assist you to subscribe to Delphin Technologies’ current services
3. offer you and provide additional Delphin Technologies or related services
4. administer and manage those services, including charging, billing and collecting debts
5. inform you of ways the services provided to you could be improved
6. conduct appropriate checks for credit-worthiness and for fraud
7. research and develop Delphin Technologies’s services
8. gain an understanding of your information and communication needs in order for Delphin Technologies to provide you with a better service
9. maintain and develop Delphin Technologies’s business systems and infrastructure, including testing and upgrading of these systems.
Also, your personal information is collected so that Delphin Technologies can promote and market its services to you (including by way of direct mail, telemarketing, SMS and MMS messages). Delphin Technologies does this to keep you informed of its products, services and special offers. If you do not wish Delphin Technologies to promote and market its products, services and special offers to you, please call +91-9643861253.

In relation to marketing and promotional material sent via email, Delphin Technologies will send such material to you unless you indicate you wish to opt-out by selecting this option inthe email.

When we disclose your personal information

In order to deliver the services you require, Delphin Technologies may disclose your personal information to organizations outside of Delphin Technologies. Your personal information is disclosed to these organizations only in relation to Delphin Technologies providing its services to you. These organizations may carry out Delphin Technologies’:

  • Customer inquiries
  • Mailing operations
  • Billing and debt-recovery functions
  • Information technology services
  • Installation, maintenance, and repair services
  • Marketing and telemarketing services
  • Market research
  • Website usage analysis

Delphin Technologies takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Delphin Technologies’s websites

Delphin Technologies provides products and services via its various websites. When you visit Delphin Technologies’s sites, its web servers record anonymous information such as the time, date, and URL of the request. This information assists Delphin Technologies to improve the structure of its websites and monitor their performance.

Delphin Technologies may use ‘cookies’ on various websites. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our websites may place on your computer. Usually, cookies are used as a means for Delphin Technologies’ web sites to remember your preferences. As such, cookies are designed to improve your experience of Delphin Technologies’ websites.

In some cases, cookies may collect and store personal information about you. Delphin Technologies extends the same privacy protection to your personal information whether gathered via cookies or from other sources. You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of our websites or take advantage of the improved web site experience that cookies offer.

Delphin Technologies also collects Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. Delphin Technologies collect and manages IP addresses as part of the service of providing internet session management and for security purposes.

4. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Necessary Cookies (all site visitors)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.